Our Store Policies

We ship all products via DHL/USPS/FedEx

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1.) Orders will be processed within 48 hours and shipped within 3-5 business. Please allow 2 business days for processing. We are not currently offering overnight shipping but will be offering in the near future. 

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2.) Once order has been processed, you will receive a tracking number to track your order. If you have not received a tracking number by the third business day, please email customercare@justicecollection.com. Please allow 24 hours for response.

1.) We aim to please. If you are unhappy with your purchase, please make sure to contact us via email first. We do not accept unauthorized returns. All merchandise returns must be unworn, unwashed, lace uncut, and in its original state, and still, have the original packaging and free items. Once product has been inspected and approved as original state then refund will be issued. We do not exchange products, but we will be happy to accept your return and issue a store credit you can use towards your choice of product. 

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2.) All returns must be submitted within 10 days of receipt. All products must be unused sealed, and hair must be unwashed, unworn, lace untouched and free of smell, cutting. etc.

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3.) Refunds will be issued 3-5 business days after return has been inspected and approved. 

 

The Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers’ needs.

 

What Information Do We Collect?

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 When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

 

Personal Information You Choose to Provide 

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For example, you may need to provide the following information: 

– Name/Email
– Shipping address
– Phone number

 

In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

 

Web Site Use Information 

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Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

 

How Do We Use the Information That You Provide to Us? 

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Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed and designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity.

 

What Are Cookies? 

 

Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

 

How Do We Protect Your Information? 

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We utilize encryption/security best practices to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction.

 

Do We Disclose Information to Outside Parties? 

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We may provide aggregate information about our customers, sales, Web site traffic patterns and related Web site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Privacy Policy.

 

What about Legally Compelled Disclosure of Information? 

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We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

 

What About Other Web Sites Linked to Our Web Site? 

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We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained there in.